LENOVO 3yr Onsite NBD, On-site
NB! Kirjelduses võib esineda ebatäpsusi või olla muus keeles. Palume võtta ühendust, kui soovite saada täiendavat lisainfot selle toote kohta eesti keeles.
Lenovo 3yr Onsite NBD. Type: On-site
Lenovo offers a comprehensive portfolio of value-added services that tugi the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enable you or your IT staff to focus on business-critical issues. All Lenovo warranties include 24/7 phone access to customer tugi and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product.If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved.This service provides parts and labour repair coverage where labour is provided onsite at your place of business.If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day.Service is available during Lenovo’s normal in-country business hours.Calls received after 4pm local time will require an additional business day for service dispatch.On-site service is available in metropolitan areas only.Next business day service is not guaranteed.
|Tüüp||Extended service agreementExtended service agreement|
|Reageerimisaeg||Next business dayNext business day|
|Product Description||Lenovo ePac On-site Repair - extended service agreement - 3 years - on-site|
|Designed For||ThinkPad Helix 20CG, 20CH, 3697, 3700; ThinkPad X1 1286; X1 Carbon 20A7, 20A8, 20BS, 20BT, 3443, 3446; ThinkPad Yoga 20CD; ThinkPad Yoga 12 20DK, 20DL; 14 20DM; 15 20DQ, 20DRLenovo ThinkPad Helix 20CG, 20CH, 3697, 3700Lenovo ThinkPad X1 1286Lenovo Th|
|Service & Support Details||Extended service agreement - parts and labour - 3 years - on-site - response time: next business day|
|Sisalduva teenuse||Parts and labourParts and labour|
|Kogu lepingu perioodi||3 years3 years|